Privacy Policy


At Cargo, we want you to know how we collect, use, share and protect your personal information.

What Information is Collected?

We limit collection of personal information to the amount reasonably necessary for the purpose or purposes for which it was collected.

Information Collected From You

Cargo collects personal information, including when you:

Visit our website or use our mobile applications, Use a social media service, for example, Cargo's Facebook page or YouTube channel, Opt-in for e-mails, mobile messages, or social media notifications from Cargo, Respond to one of our surveys, or participate in guest research, Provide us with comments, suggestions, or other input

Types of personal information we collect may include:

Your name, Your mailing address, Your e-mail address, Your phone (or mobile) number, Your demographic information (for example, your age and occupation), Your preferences

Information Automatically Collected On-line

Cargo uses cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with Cargo through your computer or mobile device. For example, the information may include the pages you visit on our site, which web address you came from, and the type of browser you are using. Cargo also uses web beacons or similar technologies to collect certain information when you receive and open e-mail communications from us. For example, the information may include the date/time you first opened our e-mail to you, the number of times it was opened, the number of click-through on any links in our e-mail to you. This information helps us customize your website experience and make our marketing messages more relevant and effective. We also use this information for internal reporting and analysis purposes, such as how you are using our website and performance of our marketing efforts.

Information From Other Sources

We may also obtain information from other sources that help us analyse, update, expand our records (for example, updating contact information or adding demographic information) and identify new guests.. These companies must follow privacy laws when collecting and sharing the information with Cargo. Cargo uses the information to improve our ability to contact you and increase the relevance of our marketing to you.

How is this Personal information Used?

Examples of how we use your personal information include:

Product and Service Fulfillment

Marketing Purposes

Internal Operations

Fraud Prevention

Legal Compliance

How is this Information Shared?

The Cargo Family

We share personal information we collect within the Cargo family, which includes Cargo's corporate parent (Cargo, LLC), subsidiaries and affiliates. When your personal information is shared within the Cargo family, it will still be used and protected according to this Privacy Policy.

Service Providers

When needed in order to perform their services, we may share personal information with companies and affiliates who:

These companies are not authorized to use the personal information that we share with them or that they collect on our behalf for any other purpose. In addition, they are required to appropriately protect the personal information and comply with applicable privacy laws.

International Sharing

Cargo and the cargo family have international offices and service providers. Accordingly, your personal information may be processed or stored outside of Canada, including the United States and/or other countries. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities. For more information about our use of foreign service providers, please contact us as described below.

Legal Requirements

We may disclose personal information you provide to us when we believe disclosure is appropriate to comply with the law; in response to a search warrant or other legally valid inquiry or order; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property, health or safety of our company, our guests, our team members or others.

Sharing with Other Companies (for their marketing purposes)

With your consent, we may share your personal information with other companies which are not part of the Cargo family. These companies may use the personal information we share to provide special offers and opportunities directly to you.

Business Transfers

Your personal information may be disclosed or transferred to an affiliate or third party in the event of a proposed or actual purchase, sale, merger, transfer, reorganization or similar transaction involving all or part of Cargo's business or assets. The disclosure or transfer would be made so you would continue to receive the same or similar products and services from the affiliate or third party. Cargo may retain a copy of the personal information involved if it is still necessary for our reasonable business purposes.

What Choices Do You Have?


Cargo will only collect, use and share your personal information with your consent, except where otherwise permitted or required by law. The method of consent will be appropriate for the type of personal information involved and the purposes for which it will be collected, used or shared. Depending on the circumstances, consent may be express (i.e., you specifically agree either verbally, in writing or electronically) or implied.

Marketing Preferences

You have choices about what marketing materials you would like to receive.

Information on how you can change your marketing preferences is listed below:

How Do You Access and Update Your Personal Information?

In order to keep your personal information accurate and complete, you can request access, or updates to or correction of inaccuracies in your personal information by contacting us and letting us know what personal information you are interested in accessing, updating, or correcting. We may request certain personal information for the purposes of verifying the identity of the individual seeking their personal information.

Subject to certain legal exceptions, we will provide you the personal information requested, or will describe the types of personal information we typically collect.

How is Personal Information Protected?

Security Methods

We maintain administrative, technical and physical safeguards to protect your personal information against loss, theft and unauthorized access. These safeguards will be appropriate for the sensitivity of your personal information.

E-mail Security

"Phishing" is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name or other sensitive personal information through e-mail.

Retention & Deletion

Your personal information is kept only as long as needed to fulfill the reasonable business purposes for which it was collected or for legal compliance. When no longer needed for these purposes, your personal information is either appropriately destroyed or is de-identified by removing any information that could identify you.

How Do You Contact Cargo?

Cargo is responsible for the personal information in its possession or under its control. Our Privacy Manager is accountable for our compliance with this Privacy Policy and applicable privacy laws. If you have any questions, concerns or complaints about Cargo's privacy practices or this Privacy Policy, you may contact us at:

Mail (US):
914 Pendleton St, Suite 300
Greenville, South Carolina 29601
United States of America



Mail (Canada):
489 Queen Street East
Toronto, Ontario
Canada M5A 1V1



Cargo Privacy Policy Scope

This Privacy Policy applies to all personal information collected as part of Cargo's operations in the United States and Canada, including information collected on our website (

Privacy Policy Revisions

We may change or add to this Privacy Policy from time to time, so we encourage you to review it periodically. Revisions may reflect changes in how we collect, use, share and protect your personal information, as well as changes in our legal or regulatory obligations. The Privacy Policy posted on ( is the one currently in effect. To help you keep track, we include the date of our most recent updates.

Last Updated: July 22, 2014

Now you know what we do. So now we want to know:

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