Account Manager

The Account Manager provides client and team support working primarily at the direction of an Account Supervisor. They assist in the day-to-day production of work with a primary focus on driving quality creative deliverables while supporting longer term strategic deliverables. 

The Requirements 

  • Minimum 4 yr. college degree with a marketing related focus 
  • 1-3 years’ experience in a fast-paced agency environment 
    • Experience with restaurants or retail accounts a plus 
  • Voracious learner and creative problem solver 
  • Ability to self-manage while supporting the team on multiple concurrent projects 
  • Ability to grasp bigger picture while maintaining strong attention to detail and organization 
  • Excellent writing and proofing skills 
  • Experience building client-facing decks and presentations 
  • Proficient with Microsoft Office including Microsoft Teams, Excel, PowerPoint, Outlook 

The Responsibilities 

  • Develops strong understanding of client industries and products/services, in addition to monitoring competitive brand activity 
  • Works with Account Supervisor to contribute to larger client strategic initiatives 
  • Contributes to development of job briefs for various projects 
  • Proactively communicates with key team members daily in a professional, efficient manner 
  • Leads and contributes to client-facing calls and meetings  
  • Prepares and maintains client service-related documents such as emails, client status reports, meeting agendas, meeting reports, and other client communications and correspondence 
  • Works in project management platform to communicate creative changes and assign work to creative team 
  • Develops timelines for ongoing projects and assists team in ensuring jobs stay on schedule/track and deadlines are met 
  • Assists in various QA/testing and proofreading for all projects 
  • Maintains current work-in-progress details and archives of past project information  
  • Follows up on jobs and projects internally and externally when needed 
  • Other duties as assigned